Patient information

What happens on your first visit, what to bring, and the questions we are asked most

Your first visit

How treatment works here

Book or walk in

Send an appointment request or call reception. Walk-ins are seen too, though there may be a wait during the evening session.

Assessment (30–45 minutes)

Your history, the movements that hurt, strength and range testing, and a look at any scans you bring. You leave knowing the diagnosis and the plan.

Treatment starts

Usually in the same visit — manual therapy, dry needling, cupping, taping, IASTM or electrotherapy as your case needs, plus the first home exercises.

Review as you progress

The programme is adjusted at review points, not repeated unchanged. If you are not improving as expected, we say so and change course.

Come prepared

What to bring

  • Any X-rays, MRI films, CT scans and reports
  • Prescriptions and discharge summaries, if you have had surgery
  • A list of medicines you are currently taking
  • Loose clothing you can move in — shorts for a knee, a vest for a shoulder or back
  • For children: their vaccination and milestone record if you have one

Clinic timings

  • Monday9:00 AM – 2:00 PM5:00 PM – 9:30 PM
  • Tuesday9:00 AM – 2:00 PM5:00 PM – 9:30 PM
  • Wednesday9:00 AM – 2:00 PM5:00 PM – 9:30 PM
  • Thursday9:00 AM – 2:00 PM5:00 PM – 9:30 PM
  • Friday9:00 AM – 2:00 PM5:00 PM – 9:30 PM
  • Saturday9:00 AM – 2:00 PM5:00 PM – 9:30 PM
  • Sunday9:00 AM – 1:00 PM

Home physiotherapy visits are arranged outside these hours by appointment. For residential rehabilitation admissions, call +91 95615 13182.

Questions

Frequently asked

Do I need a doctor's referral for physiotherapy?

No. You can come to us directly. If a doctor or surgeon is already treating you, bring their prescription, discharge summary and any scans — we will follow their protocol and stay in touch with them.

What happens on the first visit?

A full assessment: your history, the movements that hurt, strength and range testing, and a look at any imaging you have. You leave knowing what the problem is, what the treatment plan is and roughly how many sessions it should take. Treatment usually starts the same visit.

How many sessions will I need?

It depends on the condition. A simple back or neck episode is often 6–10 sessions; post-surgical and neurological rehabilitation runs for weeks to months with review points along the way. You are told the plan up front and it is revised as you improve, not extended indefinitely.

Do you have in-patient (residential) rehabilitation?

Yes. We have residential rehabilitation beds at the clinic for patients who need daily supervised therapy — typically after a stroke, a major surgery or a serious injury — where travelling in twice a week is not practical.

Do you offer home physiotherapy?

Yes. Home visits are available for patients who cannot travel — bed-bound patients, post-operative cases and elderly patients. Call us to check availability in your area of Nagpur.

Do you treat children?

Yes. Paediatric physiotherapy is one of our specialities: developmental delay, cerebral palsy, muscular dystrophy, autism-related motor difficulties and post-fracture recovery in children. Parents are always taught what to practise at home.

What should I wear and bring?

Loose, comfortable clothing you can move in — shorts for a knee problem, a vest or loose t-shirt for a shoulder or back problem. Bring any X-rays, MRI films, reports and the medicines you are on.

What are your timings?

Monday to Saturday, 9:00 AM – 2:00 PM and 5:00 PM – 9:30 PM. Sunday, 9:00 AM – 1:00 PM.

Where is Riva Clinic?

Plot No. 74, New Gadge Baba Nagar, Kharbi Road, near Hanuman Mandir, Nagpur – 440024. We are in East Nagpur, on Kharbi Road near the Hanuman Mandir. Call +91 95615 13182 or +91 96652 77466 for directions.

How do I book an appointment?

Send a request through the appointment form on this site and the front desk will call you back to fix a time, or simply call +91 95615 13182. Walk-ins are also seen, though there may be a wait.

Still unsure about something? Ask us directly.

Reviews

What patients say

4.9 out of 5

from 200+ patient reviews on our public listings

Read the reviews

Get Well, Move Well… Start with an assessment, and leave knowing exactly what your recovery needs.

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